Saves your time in every situation
Easy to use
From intervention import to invoicing
Professional tool made for professionals
web interface with an app for anywhere access
The towing company will indulge in new possibilities with the PROASSIST system.
Dispatching interventions are automatically imported, you enter your own directly in the field from your mobile phone. Or from a PC in the office.
Check where are your drivers and who goes where. From anywhere. And without papers or rewriting.
The mobile application is intended for drivers, who can then effectively provide the basis for further administrative processing of the intervention.
It is also intended for dispatchers, who already divide the work for drivers and have a general overview of current events.
All versions of the PROASSIST system include automatic calculations of routes and estimated distance traveled.
For interventions you have from the dispatching centers, we will calculate the route, including the return route.
You have your orders clearly together, accessible from your mobile phone or computer. Including the their processing state. Secure access from anywhere.
Online overview 24/7/365 | Dispatcher distributes work to drivers | Map view whether the driver has set off, is at the location of the accident or whether he has already loaded and towing | Archive of photos, protocols, orders | Operation statistics | Maps and routes, navigation, calculated returns | Interventions from assistance dispatching centers are imported automatically | Rapid acceleration of invoicing and logoff | And more...
In 2003, we developed the first version of the PROASSIST product, intended for dispatching of assistance services. This was successfully used by many companies not only in the Czech Republic, but for example in Poland and Latvia. Currently this version is no longer supported.
In 2011, we delivered a version of PROASSIST.NET for the Global Assistance dispatching center, where this relatively extensive and robust application still works today. PROASSIST.NET solves the agendas of records of interventions, suppliers, customers, automatic supplier selection, integration with Google Maps, Cisco integration and much, much more.
We started developing the third generation of the product in 2015. This version is primarily intended for towing services (subcontractors of assistance dispatching centers) and directly addresses agendas related to the serviceability of orders in real time. It includes a mobile application for both drivers and dispatchers.
We divide our options for large and small companies according to your needs and system usage.
“As for applications for towing companies, we had the opportunity to personally try everything that is currently available on the Czech market, and this is clearly the most effective one. With our approximately 50 interventions a day, it means great relief and great facilitation of work for us. In addition, realisation of specific requirements and customizations is more than flexible.”
“Some time ago we started looking for a software that could make our work more effective and simple. After researching the market, we decided on the company Ingeniuma Praha, which developed the application PROASSIST-3. It is a comprehensive system working in real time and dealing with all areas in our field of towing and assistance services. We operatively fine-tune some things according to our requirements directly with Pavel Weiss. I am just a simple user of a PC and mobile phone, but I enjoy working with the application, I can only recommend.”
“Well-thought-out dispatching for towing services and rentals. A versatile helper, quickly adapting to market developments. Friendly handling of customer requirements.”